{"id":14752,"date":"2021-04-21T22:34:57","date_gmt":"2021-04-21T20:34:57","guid":{"rendered":"https:\/\/www.smf.de\/service-management\/"},"modified":"2026-09-29T12:48:05","modified_gmt":"2026-09-29T10:48:05","slug":"service-management","status":"publish","type":"page","link":"https:\/\/www.smf.de\/en\/service-management\/","title":{"rendered":"Service Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14752\" class=\"elementor elementor-14752 elementor-7993\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ddf70fd elementor-section-stretched elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"ddf70fd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25da7a6\" data-id=\"25da7a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f9c292 elementor-widget elementor-widget-ct_text_editor\" data-id=\"6f9c292\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_text_editor-6f9c292\" class=\"ct-text-editor \" data-wow-delay=\"ms\">\n\t<div class=\"ct-item--inner\">\n\t\t<div class=\"ct-inline-css\"  data-css=\"\n\t        \t\t\t\">\n\n\t    <\/div>\n\t\t<div class=\"ct-text-editor elementor-clearfix\">\n\t\t\t<p>Service <span data-contrast=\"auto\">Management<\/span><\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aa9aa14 elementor-section-full_width elementor-section-stretched elementor-hidden-mobile elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"aa9aa14\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-cd79db6\" data-id=\"cd79db6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-98cf4ff\" data-id=\"98cf4ff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d272c1 elementor-widget elementor-widget-ct_heading\" data-id=\"2d272c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-2d272c1\" class=\"ct-heading h-align-left sub-style2 ct-heading-left item-st-default\">\r\n    <div class=\"ct-item--inner\">\r\n        <div class=\"ct-inline-css\" data-css=\"\r\n            \">\r\n        <\/div>\r\n                <h3 class=\"item--title st-default case-animate-time\" data-wow-delay=\"ms\">\r\n                        <span class=\"sp-main\">\r\n                \r\n                SERVICE MANAGEMENT\r\n                \r\n                            <\/span>\r\n                    <\/h3>\r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4798f7d elementor-widget elementor-widget-ct_heading\" data-id=\"4798f7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-4798f7d\" class=\"ct-heading h-align-left sub-style2 ct-heading-left item-st-default\">\r\n    <div class=\"ct-item--inner\">\r\n        <div class=\"ct-inline-css\" data-css=\"\r\n            \">\r\n        <\/div>\r\n                <h3 class=\"item--title st-default case-animate-time\" data-wow-delay=\"ms\">\r\n                        <span class=\"sp-main\">\r\n                \r\n                Link between your customers and products\r\n                \r\n                            <\/span>\r\n                    <\/h3>\r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-a9b96d8\" data-id=\"a9b96d8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-763d833 elementor-widget__width-inherit elementor-widget elementor-widget-ct_image\" data-id=\"763d833\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ct-image-single img-type-img ct-no-effect  \" data-wow-delay=\"ms\">\r\n                        <img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.smf.de\/wp-content\/uploads\/2022\/02\/SMF-Logo-White-PNG-Transparent-1920-1080.png\" class=\"attachment-full\" alt=\"Logo SMF\" \/>            <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8efe922 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"8efe922\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-14c3e14\" data-id=\"14c3e14\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b1a0970 elementor-widget elementor-widget-ct_text_editor\" data-id=\"b1a0970\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_text_editor-b1a0970\" class=\"ct-text-editor \" data-wow-delay=\"ms\">\n\t<div class=\"ct-item--inner\">\n\t\t<div class=\"ct-inline-css\"  data-css=\"\n\t        \t\t\t\">\n\n\t    <\/div>\n\t\t<div class=\"ct-text-editor elementor-clearfix\">\n\t\t\t<p>Optimising services is an important building block for maintaining customer satisfaction. Budgets, processes and procedures must be adhered to and continuously adapted to the needs of the customers. To this end, we offer you comprehensive and flexible service management as a link between your customers and your products.<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9b1b76e elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"9b1b76e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-abb3003\" data-id=\"abb3003\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4dcfba4 elementor-widget elementor-widget-ct_fancy_box\" data-id=\"4dcfba4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_fancy_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ct-fancy-box ct-fancy-box-layout6 wow fadeInUp style-1\" data-wow-delay=\"ms\">\r\n            <div class=\"item--holder\">\r\n        <h3 class=\"item--title\">\r\n            Business Process Service        <\/h3>\r\n        <div class=\"item--description\">Our Business Process Service gives private and public companies the opportunity to review their business processes and optimise them if necessary. This frees up resources to focus on core tasks.\n\n<br><br>\n<b>Further information<\/b><\/div>\r\n    <\/div>\r\n            <a class=\"item--link\" href=\"https:\/\/www.smf.de\/en\/business-process-service\/\"><\/a>\r\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-dfeb275\" data-id=\"dfeb275\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10b7363 elementor-widget elementor-widget-ct_fancy_box\" data-id=\"10b7363\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_fancy_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ct-fancy-box ct-fancy-box-layout6 wow fadeInUp style-1\" data-wow-delay=\"ms\">\r\n            <div class=\"item--holder\">\r\n        <h3 class=\"item--title\">\r\n            SAP Application Management        <\/h3>\r\n        <div class=\"item--description\">SAP applications must run smoothly so that higher-level business processes are not impaired. For a functioning system and process landscape: Our SAP Application Management.\n\n<br><br>\n<b>Further information<\/b><\/div>\r\n    <\/div>\r\n            <a class=\"item--link\" href=\"https:\/\/www.smf.de\/en\/sap-application-management\/\"><\/a>\r\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9032eef\" data-id=\"9032eef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0edfd0d elementor-widget elementor-widget-ct_fancy_box\" data-id=\"0edfd0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_fancy_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ct-fancy-box ct-fancy-box-layout6 wow fadeInUp style-1\" data-wow-delay=\"ms\">\r\n            <div class=\"item--holder\">\r\n        <h3 class=\"item--title\">\r\n            Site Service        <\/h3>\r\n        <div class=\"item--description\">We\u2019ve developed the SMF Site Service especially for the operation of your petrol station, an all-round carefree package from petrol station management to fault and service provider management.\n\n<br><br>\n<b>Further information<\/b><\/div>\r\n    <\/div>\r\n            <a class=\"item--link\" href=\"https:\/\/www.smf.de\/en\/site-service\/\"><\/a>\r\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4aa2e4a elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"4aa2e4a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-30d543e\" data-id=\"30d543e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9426ff elementor-widget elementor-widget-ct_heading\" data-id=\"c9426ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-c9426ff\" class=\"ct-heading h-align- sub-style1 ct-heading-left item-st-default\">\r\n    <div class=\"ct-item--inner\">\r\n        <div class=\"ct-inline-css\" data-css=\"\r\n            \">\r\n        <\/div>\r\n                <h1 class=\"item--title st-default case-animate-time\" data-wow-delay=\"ms\">\r\n                        <span class=\"sp-main\">\r\n                \r\n                Our service management for more customer satisfaction\r\n                \r\n                            <\/span>\r\n                    <\/h1>\r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8c8af1 elementor-widget elementor-widget-ct_text_editor\" data-id=\"d8c8af1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_text_editor-d8c8af1\" class=\"ct-text-editor \" data-wow-delay=\"ms\">\n\t<div class=\"ct-item--inner\">\n\t\t<div class=\"ct-inline-css\"  data-css=\"\n\t        \t\t\t\">\n\n\t    <\/div>\n\t\t<div class=\"ct-text-editor elementor-clearfix\">\n\t\t\t<p>We control and coordinate the deployment of internal employees as well as external service providers to ensure a consistently high quality of service. If you wish, we can reliably take over your application management, monitor compliance with existing SLAs and the service and operation of critical applications.<\/p>\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-23f286b\" data-id=\"23f286b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c03f211 elementor-widget elementor-widget-ct_image\" data-id=\"c03f211\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ct-image-single img-type-img ct-no-effect  \" data-wow-delay=\"ms\">\r\n                        <img decoding=\"async\" width=\"659\" height=\"322\" src=\"https:\/\/www.smf.de\/wp-content\/uploads\/2021\/06\/service-management.gif\" class=\"attachment-full\" alt=\"Service Management\" \/>            <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6482a7f elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"6482a7f\" data-element_type=\"section\" data-e-type=\"section\" id=\"kontakt\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c8aecc6\" data-id=\"c8aecc6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-00c433b elementor-widget elementor-widget-ct_heading\" data-id=\"00c433b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-00c433b\" class=\"ct-heading h-align- sub-style1 ct-heading-left item-st-default\">\r\n    <div class=\"ct-item--inner\">\r\n        <div class=\"ct-inline-css\" data-css=\"\r\n            \">\r\n        <\/div>\r\n                <h3 class=\"item--title st-default case-animate-time\" data-wow-delay=\"ms\">\r\n                        <span class=\"sp-main\">\r\n                \r\n                Your contact\r\n                \r\n                            <\/span>\r\n                    <\/h3>\r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5d4b2a elementor-widget elementor-widget-text-editor\" data-id=\"b5d4b2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Together we determine your individual needs and coordinate your wishes and goals. Please use the contact form. We will get back to you as soon as possible.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3eb4714 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"3eb4714\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-17ba9f3\" data-id=\"17ba9f3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc3c772 elementor-widget elementor-widget-ct_fancy_box\" data-id=\"bc3c772\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_fancy_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ct-fancy-box ct-fancy-box-layout1 style1 \" data-wow-delay=\"ms\">\r\n            <div class=\"item--holder\">\r\n                    <h3 class=\"item--title\">\r\n                Wieland Feuerstein            <\/h3>\r\n                <div class=\"item--description\">Managing director<\/div>\r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4fa07c4\" data-id=\"4fa07c4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d56c7c elementor-widget elementor-widget-image\" data-id=\"4d56c7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.smf.de\/wp-content\/uploads\/elementor\/thumbs\/Wieland_Feuerstein_SMF-rnakk830xxitufnxbh6ee7gvhdnvvjtgxyx9qd1j5w-ru45df85g628dxw9ql7kfl0o7vamsth388royy4nyc.jpg\" title=\"Wieland_Feuerstein_SMF-rnakk830xxitufnxbh6ee7gvhdnvvjtgxyx9qd1j5w\" alt=\"Wieland_Feuerstein_SMF-rnakk830xxitufnxbh6ee7gvhdnvvjtgxyx9qd1j5w\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6789e6c\" data-id=\"6789e6c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b336213 elementor-widget elementor-widget-ct_heading\" data-id=\"b336213\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-b336213\" class=\"ct-heading h-align- sub-style1 ct-heading-left item-st-default\">\r\n    <div class=\"ct-item--inner\">\r\n        <div class=\"ct-inline-css\" data-css=\"\r\n            \">\r\n        <\/div>\r\n                <h3 class=\"item--title st-default case-animate-time\" data-wow-delay=\"ms\">\r\n                        <span class=\"sp-main\">\r\n                \r\n                Arrange a free consultation\r\n                \r\n                            <\/span>\r\n                    <\/h3>\r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-854a537 elementor-widget elementor-widget-text-editor\" data-id=\"854a537\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>mandatory for all enquiries about our offers.*<\/p><p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f15771-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"15771\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/14752#wpcf7-f15771-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"15771\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f15771-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"input-filled\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First and last name *\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"input-filled\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-Mail *\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"input-filled\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-177\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your message *\" name=\"text-177\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<p><span id=\"wpcf7-6af7c165838f9-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap website-wrap\" style=\"position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;\"><label for=\"wpcf7-6af7c165838f9-field\" class=\"hp-message\">Bitte lasse dieses Feld leer.<\/label><input id=\"wpcf7-6af7c165838f9-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"website\" value=\"\" autocomplete=\"new-password\" tabindex=\"1000\" data-cf7apps-tabindex=\"1000\" \/><\/span>\n<\/p>\n<div class=\"input-filled\">\n\t<p><button type=\"submit\" class=\"wpcf7-submit btn btn-block\"><i class=\"fac fac-check-circle space-right\"><\/i>Request consultation<\/button>\n\t<\/p>\n<\/div><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-103b61f elementor-widget elementor-widget-shortcode\" data-id=\"103b61f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Service Management SERVICE MANAGEMENT Link between your customers and products Optimising services is an important building block for maintaining customer satisfaction. Budgets, processes and procedures must be adhered to and continuously adapted to the needs of the customers. To this end, we offer you comprehensive and flexible service management as a link between your customers and your products. Business Process Service Our Business Process Service gives private and public companies the opportunity to review their business processes and optimise them if necessary. This frees up resources to focus on core tasks. Further information SAP Application Management SAP applications must run smoothly so that higher-level business processes are not impaired. For a functioning system and process landscape: Our SAP Application Management. Further information Site Service We\u2019ve developed the SMF Site Service especially for the operation of your petrol station, an all-round carefree package from petrol station management to fault and service provider management. Further information Our service management for more customer satisfaction We control and coordinate the deployment of internal employees as well as external service providers to ensure a consistently high quality of service. If you wish, we can reliably take over your application management, monitor compliance with existing SLAs and the service and operation of critical applications. Your contact Together we determine your individual needs and coordinate your wishes and goals. Please use the contact form. We will get back to you as soon as possible. Wieland Feuerstein Managing director Arrange a free consultation mandatory for all enquiries about our offers.*<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"#ffffff","slide_template_v7":"","footnotes":""},"class_list":["post-14752","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comprehensive and flexible service management<\/title>\n<meta name=\"description\" content=\"We unite your customers and products with our service management for more satisfaction.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smf.de\/en\/service-management\/\" \/>\n<meta property=\"og:locale\" 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